Privacy Policy

Last updated: 11/19/2025

Introduction

At Orno AI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI image transformation service.

Information We Collect

Personal Information

  • Email address (when you create an account)
  • Display name and profile photo (if using Google Sign-In)
  • Payment information (processed securely through Stripe)
  • Usage data and preferences

Images You Upload

When you upload images to Orno, they are temporarily stored on our secure servers solely for the purpose of applying your selected transformation style. We do not use your images for any other purpose, including AI model training.

How We Use Your Information

  • To provide and improve our AI transformation service
  • To process your image transformations
  • To manage your account and credits
  • To send important service updates and notifications
  • To respond to your support requests
  • To prevent fraud and ensure platform security

Data Storage and Security

We use industry-standard security measures to protect your data:

  • All data is encrypted in transit using SSL/TLS
  • Images are stored on secure Firebase Storage servers
  • Payment information is handled exclusively by Stripe (PCI compliant)
  • Regular security audits and monitoring

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update incorrect or incomplete information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

Image Retention Policy

Uploaded images are automatically deleted from our servers after 30 days. Generated images associated with your account are kept until you delete them or close your account. Anonymous users' images are deleted within 7 days.

Third-Party Services

We use the following third-party services:

  • Firebase: Authentication, database, and storage
  • Stripe: Payment processing
  • Algolia: Search functionality
  • Cloudflare: Security and CDN services

Cookies and Tracking

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how users interact with our service and improve the experience. You can control cookie preferences through your browser settings.

Children's Privacy

Orno is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a prominent notice on our service. Continued use of Orno after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at:

Email: privacy@orno.ai
Address: [Your Business Address]